We take pride in providing our clients with professional technical and support services
From initial consultation, planning and deployment through to launch and beyond, you will be guided by an dedicated project manager and client service support team.
SAAS and Managed Enterprise License platforms are hosted inhouse.
We supply and maintain all your platform and database hosting requirements. All platforms are hosted at our highspeed internet data centres where they are constantly
maintained and administered by our experienced and professional system administrators and technical staff. Secondary back-up and redundancy solutions are
provided by our mirrored data centre.
In addition to our two main European based data centres, we have also deployed multiple connected servers at datacentres around the world in order to provide
our clients with a powerful content delivery network solution complete with load balancing and replication technology to maximise ad-delivery and click processing
speeds. In the event of an outage or hardware failure systems are re-pointed to operate from the secondary data centre to minimise downtime and provide
a reliable redundancy solution.
All data is securely managed with access to data rooms protected by both RFID and numeric code. Visitors access is regulated by identity check and pass release,
only escorted by the internal staff. Intrusion detection system based upon combined
usage of presence detectors, volumetric sensors, contact sensors on fixtures and vibration detectors, backed up by external and internal video surveillance system.
Our data room is controlled by a temperature and humidity monitoring system and powered by 2 twin power centres connected by Static Transfer Switch. Dual redundant
Power Distribution Units for each rack cabinet with separate buildings for power centres and batteries/UPS. Auto locking of fuel supply line to power generators
in case of fire detection with Auto fire-off nitrogen system.
We maintain a 24/7 human presence in the Network Operation Centre with instant failover to the NOC of the secondary data centre in case of problems on the local NOC.
An automatic Fire and smoke detection system positioned both under the floating
floor and above the ceiling. Our datacentres are officially certified ISO 9001, ISO 27001 and Tier IV.
Remote Enterprise License platforms are hosted within your own technical service infrastructure. Our technical services team will install the platform to your
servers via Docker and LXC Containers and assist your technical team with setup and configuration.
Our content delivery network for our affiliate program management and performance marketing software utilizes a sophisticated advanced Ad Server network that has been designed, deployed, administered and balanced across multiple data centres around
the world to ensure the highest level of redundancy and fastest possible response times. Upload, update and manage your advertising media in real time across your entire network to ensure current promotional messages and offers are being used by
affiliates and benefit from detailed performance reports that give you business critical information about your marketing campaigns and advertising materials.
The integrated Ad Server supports a variety of media options including image banners, html5 content, dynamic content, popup ads, text/html, mailing creatives,
RSS feeds, and offline coupon/code tracking with the ability to filter advanced reports to show productivity, conversions and ROI across your entire media channels.
The Ad Server is fully integrated within the affiliate software platform providing administrators and affiliates with the ultimate content delivery solution.
Custom landing pages can be set for specific creative or creative categories, directing referrals to designated pages for the best possible conversions.
The integrated Ad Server allows administrators to define custom parameters for building deep links or advanced handling of requests client-side.
Our systems infrastructure and functionality are of paramount importance to our business which is why we assembled a professional in-house team.
We do not outsource any aspect of our business and take pride in providing a full-service solution to our clients.
Our technical services team are highly qualified, extremely knowledgeable and vastly experienced with all aspects of systems administration,
platform design, hardware architecture, database development, content delivery, data management and software programming.
We pro-actively administer our Managed platforms to ensure all systems are functioning correctly and performing efficiently at all times.
Core software updates and new feature developments are deployed at regular intervals to ensure that all our platforms
benefit from the latest technology and solutions so that you are in-turn able to provide your affiliate marketing partners and business administrators
with resilient and reliable systems.
Enterprise platform clients have the option for bespoke modifications to be developed and installed into thier systems. Clients must provide detailed specification of any
required development and we will analyze you specifications and provide you with a detailed quotation for acceptance.
Our client services support team will be on hand at all times to make sure you and your staff are always fully prepared when operating your new
affiliate platform ensuring the system is operating 24 hours a day.
Our vastly knowledgeable and experienced technical team combined with our dedicated client support team provide our licenses with a professional
support service as standard. We provide 24/7 unlimited access to our online knowledge base where each section and feature of the platform is
explained in detail. Our team are also on standby to assist you with all your questions and requests via Message, Live Chat and Support Ticket services
and provide 24-hour emergency support.